Arizona Ombudsman Citizens' Aide
Arizona Ombudsman Citizens' Aide
Arizona Ombudsman Citizens' Aide
Arizona Ombudsman Citizens' Aide
AZOCA Home2025-06-04T23:20:25+00:00
Arizona state seal
aerial photo of green and tan crop fields
construction site with heavy machinery
a group of people listening to a speaker
Arizona state capitol buildings
Pima county courthouse
courthouse in Prescott
people seated, listening to a speaker
stethoscope and some papers
blurred shot of people walking with long shadows
buildings in Bisbee, AZ
building at 400 and Congress
reading glasses and a contract and pen laying on a desk
scenic arizona photo of colorado river
aerial view of downtown phoenix
mural of quail on a wall

Arizona ombudsman

We make government more responsive to the people of Arizona

We help ensure that state agencies’ administrative actions are according to the law and are as reasonable, timely, and accurate as possible.

Information Resources
Make a Complaint

The Arizona ombudsman office serves as an independent and impartial intermediary to investigate and address complaints or concerns raised by individuals regarding a state government organization or institution.

Services of the Arizona Ombudsman Office

Acts of State Agencies

We examine the administrative acts of most state agencies to assess fair and lawful compliance.

Administrative Acts of Most State Agencies

We work with impacted individuals to ensure that the agency is fairly complying with the law.

Public Access

Arizona law ensures public access to government information through public records and open meeting laws

Public Records and Open Meetings

The Ombudsman office provides scheduled training courses on Open Meeting Law and Public Records Law.

Child Safety (DCS)

The State of Arizona Ombudsman-Citizens’ Aide Office has access to all DCS records, with few exceptions.

Do you have a dispute with DCS?

After trying to resolve your dispute with DCS, you are unsuccessful, contact the State of Arizona Ombudsman-Citizens’ Aide.

Education ESAs

Arizona’s Empowerment Scholarship Accounts (ESA) offer families flexible education funds.

Empowerment Scholarship Accounts (ESA)

Students may use their ESA funds for expenses such as educational services, providers, curriculum, and expenses.

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AZ OMBUDSMAN OFFICE ESTABLISHED
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CASES RECEIVED IN FY24
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AVERAGE CASES INITIATED FOR CITIZENS PER MONTH IN FY24
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PUBLIC ACCESS TRAININGS PROVIDED IN FY24

News and Announcements

2023 Ombudsman Fiscal Year Report

December 30th, 2023|

The Arizona Ombudsman-Citizens’ Aide Office’s Fiscal Year Report to the Arizona Legislature is now available. This report covers July 1, 2022 through June 30, 2023. The report includes information about our office, anonymous survey results,

If you are looking to file a complaint:

If you feel you have been treated unfairly by a state administrator, or if you find yourself in a disagreement or dispute with a state agency, department, board or commission, or if you have disputes with local government agencies regarding public access laws, you can file a complaint here on our website.

MAKE A COMPLAINT

Our office will follow up with you.

Arizona Ombudsman Citizens' Aide

The ombudsman is an independent agency of the legislative branch of government and its services are free to the public.

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Arizona Ombudsman Citizens' Aide

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